For questions pertaining to your scholarship or bursary applications, or if you are having technical difficulties with this website, please contact the Financial Aid and Awards Service.

Contact info
Desmarais Bldg
55 Avenue Laurier East (3156)
Ottawa ON K1N 6N5

Tel.: 613-562-5734
Toll free: 1-877-868-8292 (#5734)
Fax: 613-562-5155

Office hours

September to May
Monday to Friday
9 a.m. to 4:30 p.m.
June to August
Monday to Friday
9 a.m. to 3:30 p.m.

For any questions pertaining to this application, please contact: Financial Aid & Awards Office (

Frequently Asked Questions

Question: The dates/times associated with my submitted material seem to be a few hours off. Why is this?
Answer: This happens when we are unaware of your local timezone. Please set your timezone in your account settings page.

Technical problem? Please fill out a support request form for assistance.